Welcome! This Website is owned and operated by Nicole Jackson, trading as Naturlind Wellness and Naturlind Canine Wellness (ABN 69 641 343 102). If you have any questions or need further information, please contact us via email at hello@naturlindwellness.com.au. Please allow up to two business days for a reply.

By accessing or using this website (“Website”), you agree to comply with an be bound by these Terms and Conditions (“Ts&Cs”). Please read these Ts&Cs carefully before using the Website. Together with our Privacy Policy and any additional rules or guidelines posted on the Website from time to time, these Ts&Cs constitute a legally binding agreement between you (the “User”) and Naturlind Wellness (collectively referred to as “we”, “us”, “our”, Naturlind Wellness, and Naturlind Canine Wellness).

If you are under the age of 18, a parent or guardian must read and agree to these Ts&Cs on your behalf. In this case, reference to “you” means you and your parent/guardian, as applicable. 

These Ts&Cs apply whenever you access the Website, or purchase services and/or products from us. We reserve the right to update these Ts&Cs at any time by posting the revised version on our Website. Continued use of the Website following any changes signifies your acceptance of the updated Ts&Cs. If you do not agree with any part of these Ts&Cs, you must not use or access our Website.

Our Website is hosted by Squarespace. They provide us with the online e-commerce platform that allows us to sell our Products and Services to you.

1.      Licence to use THE SITE

1.1               Our licence to you. We hereby grant you a non-exclusive, non-transferable licence to use the Website in accordance with the Terms.

1.2               Nature of the service. You acknowledge and agree that: (a) we may, at any time in our sole discretion and without prior notice, alter, amend, interrupt, reschedule, modify, or cease the operation of all or any part or any feature of the Website; and (b) the Website may not operate on a continuous basis, and may be unavailable from time to time (including for maintenance purposes).

1.3               You may not use our Website and the Products or Services offered for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in jurisdiction (including but not limited to copywrite laws). A breach or violation of any of the Terms will result in immediate termination of your services.

2.      Your Responsibilities

2.1               Age. Any persons using this Website for the purpose of purchasing any services or products offered on it at any time must be at least 18 years of age. If you are under 18 years of age, a parent or guardian must read and agree to these Terms for you as a reference to "you" means you and your parent/guardian, as applicable.

2.2               Registration. To purchase products or book services, you may be required to register for an account. Registration is free. By registering on our Website, you consent to receiving marketing, promotional and other material by way of electronic messages from us.

2.3               Your information. When registering for an account, you must use your correct name and information. We will handle all personal information we collect in accordance with our Privacy Policy. A copy of our Privacy Policy can be found on our Website or directly from us.

2.4               Your password and login. You are responsible for maintaining the confidentiality of your password and login and these details must not be shared with any other person. You are responsible for all activities that occur under your password and login. You must not use or attempt to use another person’s password or login to access any part of the Website. You must not transfer your account to another user or maintain more than one account with us without our consent. You must immediately notify us at hello@naturlindwellness.com.au of any unauthorised use of your password or login or any other breach or suspected breach of security of your account.

2.5               What you must do. In accessing and/or using the Website, you must:

a)      Comply with all applicable laws and you must not use the Website for any purpose that is unlawful or in breach of the Terms;

b)      Not alter or modify any part of the Website;

c)      Not attempt to "hack", decompile, disassemble, or reverse engineer any software deployed in connection with the Website. This includes "phishing", “mining”, accessing "hidden" URLs, trying to guess users’ passwords, attempting to trigger remote code for the purpose of accessing data or material you would not otherwise have access to;

d)      Not knowingly transmit any worms, virus, corrupt files, any code of a destructive nature or any other software or function that may damage the operation of the Website or other disabling feature to the Website, or which is designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment or to diminish the quality of, interfere with the performance of, or impair the functionality of any part of the Website;

e)      Not use or launch any automated system, including "robots," "spiders," or "offline readers," that accesses the Website in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser;

f)        Not circumvent, disable, or otherwise interfere with security-related features of the Website;

g)       Not alter or remove any copyright statement or other notice of ownership of Intellectual Property Rights which accompany the Website;

h)      Agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on our Website through which the Service is provided, without expressed written permission by us.

2.6               Take your own precautions. You must take your own precautions to ensure that your process for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system.

2.7               Users outside Australia. Our Website is operated by us from Australia. The information on our Website may not be appropriate or available for use in other jurisdictions. If you choose to access our Website from a jurisdiction other than Australia, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

3.      Warranties

3.1               Warranty. Our Website is provided “as is” and “as available” for you to use. To the extent permitted by law we do not warrant, represent or guarantee that the use of the Website will be secure, confidential, uninterrupted, or error-free and we exclude all representations, warranties or conditions of any kind (in each case, whether express or implied) in respect of the completeness, accuracy, reliability, suitability, or availability with respect to the Website and the information contained on any part of the Website for any purpose. You agree that from time to time we may remove or cancel any products and services for indefinite periods of time, at any time, without notice to you.

3.2               Exclusion of liability. To the fullest extent permitted by law, we exclude all liability for any loss or damage that results from your use of our Website, including from all express and implied warranties and representations. We will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including Consequential Loss).  If you are a consumer using our Website for non-business activities, then nothing in these terms and conditions is intended to abrogate any rights you might have under Australian Consumer Law (if any).

3.3               Your liability if you breach these Terms. You agree that if you breach these Terms, or any liabilities are incurred arising out of your use of the Website, Products or Services, you will be responsible for the costs and expenses that we and any of our Associates incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your account and/or personal information unless you can prove that such use was fraudulent. You will take all necessary action to defend and indemnify us and Associates against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these terms and conditions.

4.      Copyright & trademarks

4.1               We or our suppliers own copyright in the contents of our Website. No part of our Website may be distributed or copied for any commercial purpose, and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our Website material by including advertising or other revenue generating material. Further, you may not remove or alter any trademarks or logos that appear on any material on our Website.

5.      Cookies & linking

5.1               Cookies. Our Website may use cookies to monitor browsing preferences. By using our Website, you consent to our use of cookies in accordance with the terms of our Privacy Policy.

5.2               Linking. The contents of our Website may include links to third party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on, or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our Website and you agree to remove or cease any link on our request.

6.      Information and material

6.1               The content on this Website is not comprehensive and is provided for general information and education only. It does not consider your individual or specific needs, objectives or circumstances, and it is not professional advice. You should obtain professional or specialist advice before taking or refraining from any action on the basis of any information on this site Before selecting any product or service or acting on any information contained on our Site, you should consider the appropriateness of the information, product or service, having regard to your personal circumstances, goals and needs.

6.2               We are not liable for any information, on our website or elsewhere, being inaccurate, incomplete or current. The content on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on our website is at your own risk. Historical information, necessarily is not current and is provided for your reference only.

6.3               We reserve the right to modify, alter or delete any content displayed on our website at any time without notice, but we have no obligation to update any information on our website. You agree that its your responsibility to monitor changes to our site.

6.4               There may be information on our website that contains typographical errors, inaccuracies, or omissions from time to time that may relate to product descriptions, pricing, promotion, offers, product shipping charges, transit times and availability.

6.5               We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the products or services or on any related website is inaccurate at any time without prior notice, including after you have submitted your order. We undertake no obligation to update, amend or clarify information in the products, services or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or any related website has been modified or updated. 

7.      Suspension and termination of User Accounts
There Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our products and services, or when you cease using our website

7.1               Our reserved rights to determine access. We reserve the right, in our sole discretion, to decide whether user activity or behaviour within the Website violates the Terms (including copyright). If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the day of termination; and/or accordingly may deny you access to our products and services (or any part thereof).

7.2               Suspension or termination of your access or account. We reserve the right, at any time, without prior notice to suspend or terminate your access and/or use of all or any part of the Website, and we may suspend or terminate your user account, if, in our sole discretion, we believe that: you have breached these Terms in any way; your access or use of any part of the Website may be directly or indirectly harmful to others or may otherwise violate any laws; we cease to operate the Website, or for any other reason.

7.3               What happens if we suspend or terminate your access? If we suspend or terminate your access or use of the Website, or your account, you are prohibited from continuing to access and use any part of the Website regardless of whether you can continue to do so. In addition, you are not permitted to create, and you must not create any other accounts for access to the Website.

7.4               Inactive accounts. We reserve the right, at our sole discretion, to suspend and/or terminate your user account for all or any part of the Website due to your inactivity.

8.      General

8.1               Medical disclaimer. Nothing in this disclaimer limits or excludes any liability that cannot be limited or excluded by applicable law. The information provided on this Website is for general information purposes only, is within the scope of our expertise, and is not intended to substitute  for the medical advice, consultation, diagnosis, and/or medical treatment of your doctor (for humans) or veterinarian (for canines). We expressly disclaim all responsibility and will have no liability for any damages, loss, injury, or liability whatsoever suffered by you, your pets or any third party as a result of relying on any information contained on our Website.
If you have any specific questions or concerns about any medical matter, you should consult your doctor as soon as possible. If you think you may be suffering from any medical condition, you should seek immediate medical attention from your doctor. You are strongly advised not to delay seeking medical advice, disregard medical advice or discontinue medical treatment because of the information on our Website.
Similarly, for any concerns regarding your pets, you should consult your veterinarian as soon as possible.

8.2               Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you, or your pet, will achieve the same or similar results.

8.3               Waivers. If a Party does not exercise a right or remedy fully or at a given time, the Party may still exercise it later. A waiver by either Party in respect of a breach of a provision of the Terms by the other Party will not be deemed to be a waiver in respect of any other breach and the failure of a Party to exercise or enforce at any time any of the rights or provisions of the Terms will in no way constitute as a waiver of such right or provision.

8.4               Entire agreement. The Terms contain the entire understanding between the Parties concerning our Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including but not limited to any prior version of these Terms.

8.5               Prohibition and enforceability. If any term or provision of the Terms is held illegal, invalid, or unenforceable under any applicable law, that term or provision will be severed, and the remaining terms and conditions will be unaffected. In addition to other prohibition as outlined in these Terms, you are prohibited from using the site or its content:

a)      for any unlawful purpose; 

b)      to solicit others to perform or participate in any unlawful acts; 

c)      to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 

d)      to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 

e)      to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

f)        to submit false or misleading information;

g)       to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; 

h)      to collect or track the personal information of others; 

i)        to spam, phish, pharm, pretext, spider, crawl, or scrape; 

j)        for any obscene or immoral purpose; or 

k)       to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

8.6               Survival. Clauses 3 (Warranties) and 4 (Copyright and Trademark) together with any other clauses which contemplate that a Party has any rights or obligations after the Terms expire or terminate, survive the expiry or termination of the Terms.

8.7               Governing law. These Terms are governed by and will be construed in accordance with the laws of Western Australia, Australia, and you agree to irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Western Australia, Australia.

8.8               You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

8.9               Minors: We do not sell products or services to individuals under 18 years of age without parent/guardian involvement.

8.10           Modifications and changes. Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue the products and services (or any part or content thereof) at any time without notice. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuation of any products and services. Any new features, products, services, tools or information which are added to our website shall be subject to these Terms. You can review the latest version of these Terms at any time on our website. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

9.      Definitions

9.1               Definitions In these Terms:

Associate in relation to a Party, means the employees, officers, directors, contractors, agents, affiliates, contractors, interns, suppliers, services providers or licensors of that Party.

Business Day means a day other than a Saturday, Sunday, or a public holiday in Western Australia, Australia.

Consequential Loss means, without limitation, indirect, consequential, or remote loss or damage; special, punitive, or exemplary damages, loss of profit, revenue, business opportunity, goodwill or reputation and any other special loss or damage.

Intellectual Property Rights means all intellectual and industrial property or protected rights, including copyright, moral rights, patents, trademarks, trade names, confidential information, know-how, trade secrets, registered or unregistered designs, database rights and domain names, whether or not any of them is registered and including applications for registration of any such thing now or in the future in force and effect worldwide.

Privacy Policy means our privacy policy from time to time.

Related Body Corporate has the meaning given in the Corporations Act.

Website has the meaning given at the beginning of these Ts & Cs.

9.2               Interpretation: In these Terms, unless the context requires otherwise: (a) a word that is derived from a defined word has a corresponding meaning; (b) neither this agreement nor any part of it is to be construed against a party on the basis that the party or its lawyers were responsible for drafting it; (c) a reference to these Terms or any other agreement includes any variation, novation, supplementation or replacement of it; (d) headings are for convenience only; (e) the phrase include or similar phrases does not limit what else might be included; (f) a reference to any legislation or provision of legislation includes all amendments, consolidations or replacements and all regulations or instruments issued under it from time to time; (g) a reference to “law” means all laws in force from time to time; (h) a reference to dollars or $ is to an amount in Australian currency; (i) the singular includes the plural and vice versa; (k) “in writing” includes any modes of reproducing words in legible and non-transitory form including by email and other electronic means.

10.  Contact Information

Any questions about these Terms should be sent to us via email at hello@naturlindwellness.com.au.

These Terms & Conditions were last updated: 23/09/2024.